Helping Hands Volunteer – The Treehouse

To welcome and greet families upon arrival as well as offering general ‘helping hand’ support in and around the hospice to our Wellbeing & Admin teams

Key activities:

  • Welcoming families and visitors to the hospice and directing to the relevant team
  • Helping families with their belongings to and from their vehicles
  • Providing drinks and refreshments to families, as well as nurses and staff on shift
  • Supporting the care team with admissions & checking in of service users
  • Preparing & helping at hospice events
  • General upkeep and tidying of wellbeing/care areas
  • Creating and printing signs for wellbeing sessions
  • Updating notice boards
  • Completing basic admin tasks as and when required

Personal qualities / attributes/ knowledge:

  • Friendly and enthusiastic
  • Good understanding and importance of maintaining the confidentiality
  • Good listening and communication skills
  • To be able to work with individuals as well as part of a team
  • Recognise own limitations and seek help if needed
  • Flexible
  • Committed and reliable
  • Non-judgemental and accepting of multi-cultural/multi-faith beliefs
  • Awareness of loss and bereavement

Supervision/ induction: Supervision and induction will be carried out by the Wellbeing lead or Family Support Practitioner. Additional support with be offered by the duty wellbeing staff in charge during the shift.

Recruitment process: Application form, informal interview, enhanced DBS and two references. You will also be required to undertake some mandatory training ahead of commencing your volunteer role, some of which will require an annual refresher e.g. safeguarding.

Apply now

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Hear from our volunteers

Babs Wilding

Babs Wilding, retail volunteer

Spending time here is very rewarding. EACH provides such a brilliant and much-needed service and it’s an organisation I feel very passionately about. 

Tony and Jane Reynolds

Jayne Reynolds, events volunteer

It’s so uplifting and can be very varied, which is something I’d say to anyone interested in getting involved. [...] It’s a great charity to support and the hospice is such a happy, positive place, contrary to what people probably think and expect. It gives families relief and respite at an impossibly sad and complex time in their lives.

John Skoyles 3

John Skoyles, fundraising volunteer

I volunteer because I know the tremendous difference EACH make to families at the most challenging time of their lives. Just one child’s smile or a parent's thank you makes such a difference and is worth more than any salary I could or did earn. We can’t make the children better or even understand what families are going through. However, we can travel part of the journey alongside them and do whatever we can to help

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