Patient Safety Incident Response Framework

East Anglia's Children's Hospices (EACH) sees the safety of our patients as the most important element of our service. We continuously aim to provide safe, effective care at all times when and where it is needed. We are aware that sometimes in all health and care settings, incidents do occur. EACH supports an open culture of incident reporting, including the reporting of near misses (a situation that did not cause harm but had the potential to do so), to promote learning and improvements in patient safety practice and organisational processes.

Papineau Visit


The Patient Safety Incident Response Framework (PSIRF) is the new way that healthcare organisations, including the NHS and hospices, look at patient safety incidents.

PSIRF enables the development and maintenance of more effective patient safety incident response systems. It encourages more compassionate engagement and involvement for those affected by patient safety incidents and gives staff involved support and space for reflection

PSIRF helps us to understand how incidents happen, allowing us to learn and improve and, in turn, create a safer care system.

Nurse Training

The four key aims of PSIRF are:

Compassionate engagement and involvement of those affected by patient safety incidents

Application of a range of system-based approaches to learning from patient safety incidents

Considered and proportionate responses to patient safety incidents

Supportive oversight focused on strengthening response system functioning and improvement.

EACH is currently working on our response to PSIRF NHS process and will upload our Patient Safety Incident Response Plan and Patient Safety Incident Response Plan to this page once completed. 

More information about PSIRF can be found on NHS England’s website.

Shopping Cart
Scroll to Top