Symptom management nursing

Our symptom management nursing team provides specialist nursing advice and support 24 hours a day, 7 days a week, in our hospices and the community.


Our service

  • We respond to all telephone or e-mail enquiries in a timely way. If you feel your response is not quick enough, we encourage you to call or email again.
  • We assess your child / young person's symptoms and work closely with you and other professionals (as required) to develop an appropriate management plan.
  • Assessment can be undertaken in your home, at the hospice or at your local / regional hospital.
  • It may be necessary to visit your child / young person in a specialist hospital elsewhere in the country, if there is a plan of care to transfer your child to the hospice or home.
  • If necessary we can direct you to other services to meet your child’s health and wellbeing needs.
  • We work in partnership with your child or young person's key professionals to ensure appropriate, individualised care.

Contact the team

You can contact the symptom management team by:

Tel: 0808 196 9495

What families say

Untitled Design (72)

​“I wonder how we ever managed before we had a symptom management nurse! Having someone join 'Team William' who has the time and specialist knowledge to support us, and who is connected with our other specialists has been so helpful. It has taken a lot of pressure off us as parents, has made us feel more supported and less worried for the future, and given us a safety net for when things suddenly get a bit overwhelming.”

Helen, William's mum

Untitled Design (73)

“Using EACH allowed us to spend much quality time together as a family in Finnbar's last couple of months. All the support we were given was so important to us. The journey was difficult and fast-paced, having the symptom management ​nursing service was very important. They were able to fight our corner at a time when we were becoming exhausted.”

Tristan and Claire, Finnbar's mum and dad

Untitled Design (72)

“The EACH symptom management nursing service were a great support to us on our journey. They would be completely honest with us about what was happening, or about to happen. They helped us to create an end of life plan that we felt comfortable implementing when the time came, enabling us to have a choice of where Effie was to spend her final days, which was very important to us. Without their team we would have spent so much more of the little time we had with Effie stuck in hospital.”

Carly, Effie's mum

Other kinds of support

Physio and occupational therapy


Wellbeing support

Specialist play

Art therapy

Music therapy

Help at home

Sensory rooms

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