“It was a case of all hands on deck and I’m so thankful to the incredible staff and amazing volunteers that came together to help and support us” – businesses also respond to the rallying cry at EACH’s flooded Framlingham shop

Staff, volunteers and members of the business community have been thanked and praised after salvaging donations and clearing up a flooded charity shop. The East Anglia’s Children’s Hospices (EACH) store in Framlingham was struck by a deluge of water following heavy rain in late October.

Although the shop floor was untouched, the sorting room was badly affected and many donations were lost in the process. The team faced a battle to remove damaged stock and equipment, sanitise the shop and allow it to dry out before being able to reopen.

“It was an emotional week and some of our volunteers also had damage to their homes,” said EACH Area Retail Manager Emma Manning.

“However, as is often the case at times like this, staff and volunteers rallied together and it was an absolutely sterling effort from the shop management team of Beverley Ranshaw and Cheryl Colgate. Although the shop floor was untouched, we had to use it as a temporary storage area while we cleared the sorting room.

“It was a case of all hands on deck and I’m so thankful to the incredible staff and amazing volunteers who came together to help and support us. As well as pitching in to help with the clean-up operation, they answered our pleas for dehumidifiers and somehow managed to get the shop ready to trade again just a week after the flood.

“Family and friends of the shop team also stepped up to help us and our sincere thanks go to them, too.”

Emma said she was grateful to generous members of the local business community.

“I’d like to say a huge thank you to Framlingham Fish Shop, which donated sausage and chips to all the team salvaging donations during the aftermath, and East Suffolk Council, for kindly taking away all our flood-damaged equipment and stock at no charge,” she said. “It saved us having to get a skip in.

“Likewise Peter Hall Flooring, at Wickham Market, for kindly donating replacement carpet tiles for our office. The whole town has shown real community spirit.”

EACH’s Framlingham shop is in Bridge Street. To find out more about volunteering there, pop in and speak to a member of the team, email Beverly.Ranshaw@each.org.uk or call 01728 621436.

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Notes to Editors

“EACH has made us all feel part of an extended family and, thanks to staff and fellow families, we’re not alone with problems. We always leave The Treehouse feeling positive, stronger and thankful.”

  • We care for children and young people with life-threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk, and support their families.
  • We offer families flexibility and control over where they receive their care and support, including where their child dies – at home, in hospital or at one of three hospices at Milton (Cambridge), The Nook (Norfolk) and The Treehouse (Ipswich).
  • Our family-centred approach includes specialist nursing care, symptom management support, short breaks, wellbeing activities, therapies and counselling, all meeting the individual needs of the child, young person and whole family.
  • We are recognised as leaders in our field, with a reputation for excellence and commitment to pioneering development and innovation.
  • We rely on voluntary donations for the majority of our income and this year need to raise £5.8 million from fundraising and £6.5 million in income from our shops. The year before the pandemic we received just 16% of our total income from statutory sources.
  • EACH Royal Patron –Her Royal Highness The Princess of Wales.
  • For more information about EACH, including forthcoming events and how you can help raise funds,visit each.org.uk or call our Suffolk fundraisers on 01473 917965.

Keep in touch:


For further information about this release please contact:

Matt Plummer | Media and PR Manager | 07738 328058 | Matt.Plummer@each.org.uk

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