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“I remember being amazed right from the start and still feel that way every time we come away.”

“We decided to go once and have never looked back. It’s a place of warmth, friendliness and comfort, and so many wonderful things happen here.”

“From the moment we walked through the door, you could feel such warmth, and it felt a safe, comfortable environment.”

“I thought it was somewhere children went to die, whereas in reality we now realise it’s about so much more.”

“It was very different to what I expected and didn’t feel like a clinical place. It felt more like a second home, and all of the staff have been so wonderful.”

"Primrose is in and out of hospital and sees lots of health professionals. Although they’re lovely and amazing, it can be scary for her. However, coming here and being in such a bright, colourful and friendly environment makes her realise there’s nothing to be frightened of. It’s great for her to make friends and spend time with other children, and I love connecting with fellow parents, too. It’s an opportunity to share our experiences, and they understand everything we’ve been through. They just get it.”

“Far from being dark and depressing, I realised the hospice was the most beautiful place, full of the warmest, most amazing people – people I respect so much.”