Symptom Management Nursing Service

The EACH Symptom Management Nursing Service are a team of specialist nurses who work closely with families, children, young people and other professionals involved in their care, providing symptom management advice and support.

The team's aims are...

  • to provide families with the choices to manage their child's health needs and symptoms
  • to work in partnership with families to develop an individual symptom management plan which can be used by everyone working with them.


What families say:

2018MC5I wonder how we ever managed before we had a symptom management nurse! Having someone join 'Team William' who has the time and specialist knowledge to support us, and who is connected with our other specialists has been so helpful. It has taken a lot of pressure off us as parents, has made us feel more supported and less worried for the future, and given us a safety net for when things suddenly get a bit overwhelming.


- Helen, William’s mum. 
Click here to read William’s story in full…

2017QCUsing EACH allowed us to spend as much quality time together as a family in Finnbar’s last couple of months. All the support we were given was so important to us. The journey was so difficult and fast-paced, having the Symptom Management ​Nursing Service was so important - they were able to fight our corner at a time when we were becoming exhausted.

- Tristan and Claire -  Finnbar’s mum and dad. 
Click here to read Finnbar's story in full...

2017MH5The EACH Symptom Management Nursing Service were a great support to us on our journey. They would be completely honest with us about what was happening, or about to happen. They helped us to create an end of life plan that we felt comfortable implementing when the time came, enabling us to have a choice of where Effie was to spend her final days, which was very important to us. Without their team we would have spent so much more of the little time we had with Effie stuck in hospital.
- Carly, Effie's mum. 
Click here to read Effie's story in full...

  • We arrived at the hospice feeling scared and alone. We had so many questions – they answered them all and more. Claire, Jacob’s mum
  • EACH helps us to create lovely memories and has played an important part in all of our lives, not just Lucy’s. Heather, Lucy’s mum
  • When we first heard about the hospice we were apprehensive because we didn’t know what to expect. When we got there we realised it was a lovely place where Renee would be well looked after, and we would be able to have a much-needed break. Stacy, Renee’s mum
  • EACH has helped us keep Stanley’s memory alive. And allows us to look to the future Brad, Stanley's Dad
  • I can’t imagine what it would have been like. Nobody should have to, every family should be offered the support we were, and are still getting Claire, Jacob’s mum
  • The play specialists are excellent and I also get inspiration from the activities they organise. Heather, Lucy’s mum
  • Renee loves going to The Treehouse, but it’s great that care staff are also able to visit us at home too. Stacy, Renee’s mum
  • I really love going to the hospice. I’ve made friends there and get to do loads of fun stuff. Renee
  • EACH supports families when they’re at their absolute lowest, helping them to come to terms with their child’s illness, losing them and beyond Brad, Stanley's Dad
  • EACH helped us with coping mechanisms and special ways of remembering Stanley. Brad, Stanley's Dad
  • I didn’t realise hope was a gift until I became a mum. My little boy taught me many things and that was one of them Claire, Jacob’s mum
  • We are also supported by the 24/7 True Colours nurses and it’s so reassuring knowing we can call on them whenever we need support or advice Helen, William’s mum
  • It’s been a great opportunity to meet other parents in a similar situation, something that doesn't really happen anywhere else. Helen, William’s mum
  • Children like Lucy don’t get the opportunity to go to sleepovers or to their friends for tea, so the interaction she has at the hospice is priceless. Heather, Lucy’s mum

The Treehouse

St. Augustine’s Gardens,
Ipswich, IP3 8NS


Church Lane, Milton,
Cambridge, CB24 6AB

The Nook

Pigot Lane, Framingham Earl
Norfolk, NR14 7PX