Hear from other families

Read below to find stories from families and their children and young people accessing our services.

We are always looking for new stories to illustrate our services and the impact they have on families across East Anglia. If you'd like to share your story please get in touch with Michael Jarvis in our Marketing and Communications Team on michael.jarvis@each.org.uk.

William G's Story

William Goodson, two, has Angelman syndrome, a genetic disorder that affects the nervous system and causes severe physical and intellectual disability.

His delayed development means he will never talk and requires significant support in the hope of one day being able to stand and, perhaps, walk.

William also has severe and complex epilepsy that resulted in 27 ambulance rides to hospital between April 2017 and September 2018.

He currently requires six medicines in the morning and eight at night, and will always require one-to-one care.

That is no easy task for his parents, Emma and Andrew, who are both 37 and hold full-time jobs in London, but it is made somewhat easier by the care and support of East Anglia’s Children’s Hospices (EACH).

William, Emma and Andrew, who live near Colchester in a village called Messing, were introduced to The Treehouse, EACH’s hospice in Ipswich, in early 2018.

2018 TG22018 TG3


William has since benefited from short breaks, hydrotherapy to help build his core strength and motor skills, as well as specialist art, play and music sessions.

Emma and Andrew love “the joy on the faces of all the EACH staff when they meet William and he wins them over with his cheeky smile”.

William’s time at The Treehouse allows them the opportunity to “become more like normal parents as someone else deals with all the medical requirements” as well as some “invaluable” respite.

Emma and Andrew also receive counselling from EACH and attend special events for parents where they can spend time and share experiences with those in similar situations.

In addition, they have had EACH staff join them to discuss William’s care needs with other medical professionals, helping them fully understand everything being discussed.

Andrew said: “EACH has helped in so many ways, from providing the welcoming space of The Treehouse for William to visit, to the support we receive as parents through both information and respite. Without EACH, we still wouldn’t have received any overnight respite as the provision through social services is still not in place, despite the assessment having been carried out early January 2018.”

Andrew took part in EACH’s Ride for Life, that sees cyclists pedal over 200 miles between the charity’s three hospices, to “try and give something back” in July 2018.

2018 TG4

He said: “It was an amazing event. Everyone organising it did their utmost to make sure all the riders had fun. Focusing on getting around as quick as possible would only mean spending longer in a hotel, so taking time to enjoy the amazing route (and a few of the pubs!) was highly recommended. I undertook the challenge with a friend from work and we found four others for a fun chain gang who all helped each other along. Chapeau Events, that oversaw the route and supported the ride, was excellent all-round.”

  • Renee loves going to The Treehouse, but it’s great that care staff are also able to visit us at home too. Stacy, Renee’s mum
  • I didn’t realise hope was a gift until I became a mum. My little boy taught me many things and that was one of them Claire, Jacob’s mum
  • When we first heard about the hospice we were apprehensive because we didn’t know what to expect. When we got there we realised it was a lovely place where Renee would be well looked after, and we would be able to have a much-needed break. Stacy, Renee’s mum
  • We arrived at the hospice feeling scared and alone. We had so many questions – they answered them all and more. Claire, Jacob’s mum
  • EACH supports families when they’re at their absolute lowest, helping them to come to terms with their child’s illness, losing them and beyond Brad, Stanley's Dad
  • I really love going to the hospice. I’ve made friends there and get to do loads of fun stuff. Renee
  • EACH has helped us keep Stanley’s memory alive. And allows us to look to the future Brad, Stanley's Dad
  • EACH helped us with coping mechanisms and special ways of remembering Stanley. Brad, Stanley's Dad
  • It’s been a great opportunity to meet other parents in a similar situation, something that doesn't really happen anywhere else. Helen, William’s mum
  • The play specialists are excellent and I also get inspiration from the activities they organise. Heather, Lucy’s mum
  • I can’t imagine what it would have been like. Nobody should have to, every family should be offered the support we were, and are still getting Claire, Jacob’s mum
  • Children like Lucy don’t get the opportunity to go to sleepovers or to their friends for tea, so the interaction she has at the hospice is priceless. Heather, Lucy’s mum
  • We are also supported by the 24/7 True Colours nurses and it’s so reassuring knowing we can call on them whenever we need support or advice Helen, William’s mum
  • EACH helps us to create lovely memories and has played an important part in all of our lives, not just Lucy’s. Heather, Lucy’s mum

The Treehouse

St. Augustine’s Gardens,
Ipswich, IP3 8NS


Church Lane, Milton,
Cambridge, CB24 6AB

The Nook

Pigot Lane, Framingham Earl
Norfolk, NR14 7PX