For our retail volunteers
You’re the heartbeat of our shops, helping raise vital funds so we can provide care and support to children and families. Find key resources to support you below.
Key resources
Retail volunteer handbook
Your go-to guide for all things retail volunteering with EACH.
Volunteer at an event
Stay up to date with upcoming events where volunteers are needed - your time and energy make a huge difference.
Retail vision, mission and values
Our retail shops are driven by a clear purpose. Read about the values that inspire our team of staff and volunteers to make every visit and every donation count.
In-shop activity calendar
The Perfect Gift
This campaign starts week commencing 2nd November.
Christmas donations
This campaign starts the week of 30th November.
Free Books for Kids
During the Christmas school holidays - weeks beginning 21st and 28th December.
Bank holidays
Friday 25th and Monday 28 December 2026, and Friday 1st January 2027.
Quarterly updates
Every three months, we pull together a retail update that looks at the bigger picture. This update shares how our shops have performed over the quarter, key achievements, challenges, and what’s coming up next.
These updates help keep everyone connected to our wider retail story and show how shop income supports children, young people and families across East Anglia.
Read our latest editions and sign up to hear more!