For our retail volunteers
You’re the heartbeat of our shops, helping raise vital funds so we can provide care and support to children and families. Find key resources to support you below.
Key resources
Retail volunteer handbook
Your go-to guide for all things retail volunteering with EACH.
Volunteer at an event
Stay up to date with upcoming events where volunteers are needed - your time and energy make a huge difference.
Retail vision, mission and values
Our retail shops are driven by a clear purpose. Read about the values that inspire our team of staff and volunteers to make every visit and every donation count.
See our Vision, Mission and Values
Weekly trading reports
Our weekly trading reports, written by our Director of Retail, give you a snapshot of how our shops are performing across the region. They show key figures like sales, Gift Aid, and comparisons with previous weeks, helping everyone see the difference their time and effort is making.
You don’t need to do anything with these reports day to day, but they’re a great way to:
- Understand how your shop is doing
- See the collective impact of retail volunteering
- Celebrate successes and strong trading weeks
Quarterly updates
Every three months, we pull together a retail update that looks at the bigger picture. This update shares how our shops have performed over the quarter, key achievements, challenges, and what’s coming up next.
These updates help keep everyone connected to our wider retail story and show how shop income supports children, young people and families across East Anglia.
Read our latest editions and sign up to hear more!