Where your money goes

We rely heavily on voluntary donations to support the services we are able to offer to families, children and young people with life-threatening conditions. 

All of our support is provided free of charge and this year we need to raise £6.4 million from fundraising and £4.9 million in income from our shops. We also need to complete the £10 million public appeal to develop our hospice services in Norfolk, including our new hospice.

There are an estimated 49,000 children and young people in the UK living with a life-threatening or life-limiting condition that may require palliative care services. Caring for a child or young person with a life-threatening illness, often for 24 hours a day seven days a week, can put a huge strain on family life. Life can become governed by the timetable of nursing and medical needs. 

Careers may have to be put on hold, healthy brothers and sisters can feel left out and regular family activities and holidays can be rare. During all of this, families are going through a process of grieving.

Our care and support is tailored for the needs of all family members and delivered where the families wish – in their own home, at hospital, in the community or at one of three hospices in Ipswich, Milton and Quidenham. 

We currently care for 371 children and young people and 385 family members receiving face-to-face support.

Our family centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

Together we can make a difference to the lives of families across East Anglia. We need fundraisers and volunteers to support us to keep our important services running for those who need us most.
  • The play specialists are excellent and I also get inspiration from the activities they organise. Heather, Lucy’s mum
  • I can’t imagine what it would have been like. Nobody should have to, every family should be offered the support we were, and are still getting Claire, Jacob’s mum
  • I really love going to the hospice. I’ve made friends there and get to do loads of fun stuff. Renee
  • Renee loves going to The Treehouse, but it’s great that care staff are also able to visit us at home too. Stacy, Renee’s mum
  • Children like Lucy don’t get the opportunity to go to sleepovers or to their friends for tea, so the interaction she has at the hospice is priceless. Heather, Lucy’s mum
  • EACH helps us to create lovely memories and has played an important part in all of our lives, not just Lucy’s. Heather, Lucy’s mum
  • EACH supports families when they’re at their absolute lowest, helping them to come to terms with their child’s illness, losing them and beyond Brad, Stanley's Dad
  • EACH helped us with coping mechanisms and special ways of remembering Stanley. Brad, Stanley's Dad
  • We arrived at the hospice feeling scared and alone. We had so many questions – they answered them all and more. Claire, Jacob’s mum
  • When we first heard about the hospice we were apprehensive because we didn’t know what to expect. When we got there we realised it was a lovely place where Renee would be well looked after, and we would be able to have a much-needed break. Stacy, Renee’s mum
  • EACH has helped us keep Stanley’s memory alive. And allows us to look to the future Brad, Stanley's Dad
  • We are also supported by the 24/7 True Colours nurses and it’s so reassuring knowing we can call on them whenever we need support or advice Helen, William’s mum
  • I didn’t realise hope was a gift until I became a mum. My little boy taught me many things and that was one of them Claire, Jacob’s mum
  • It’s been a great opportunity to meet other parents in a similar situation, something that doesn't really happen anywhere else. Helen, William’s mum

The Treehouse

St. Augustine’s Gardens,
Ipswich, IP3 8NS

Milton

Church Lane, Milton,
Cambridge, CB24 6AB

Quidenham

Quidenham , Norwich,
Norfolk, NR16 2PH