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Housekeeping and Kitchen Volunteer – The Treehouse

Assist the Facilities team with hospice housekeeping and light kitchen duties at our Treehouse hospice

Key Activities: Housekeeping
• Assisting the housekeeping staff with cleaning and preparing rooms for children and young people coming to the hospice, as well as maintaining families rooms during their stay in our family accommodation i.e. light dust and clean, straightening beds
• Carrying out daily, weekly or monthly cleaning tasks e.g. cleaning windows, dusting, hovering, cleaning equipment
• Helping to set up rooms for meetings and training
• Helping with laundry and ironing
• Helping with ‘deep’ cleans of regularly used non clinical areas e.g. dining rooms, linen rooms, reception areas, play rooms, ball pools

Key Activities: Kitchen
(this part of the role can be carried out after completion of the basic food hygiene certificate)
• Helping to prepare meals for children, families & staff (e.g. preparing salads, making sandwiches, prepping for meals)
• Helping to prepare food for meetings, events and functions
• Laying tables and clearing away after meals
• Helping with washing up
• Helping with the daily and weekly cleaning regime e.g. cleaning food cupboards, fridges and freezers

Certain tasks will suit volunteers’ likes, dislikes and strengths and this should be taken into account
when allocating tasks.

Volunteers are not expected to:
• Carry out the same role as a paid member of staff
• Undertake heavy, laborious or stressful tasks
• Be expected to undertake repetitive and prolonged tasks
• Undertake jobs that EACH staff do not want to do

Personal Qualities / Attributes/ Knowledge:
• Enjoys cleaning and domestic duties
• Ability to work well as part of a team
• Flexibility
• Commitment and reliability
• Ability to act with tact and discretion
• Non-judgmental
• Able to work confidentially and within boundaries
• The ability to work on own initiative, if necessary

Supervision/ Induction: You will be provided with an induction by your Facilities Coordinator, who will also provide you with regular supervision sessions.

Recruitment process: Application form, Informal Interview, Enhanced DBS & 2 references. You will also be required to undertake some mandatory training ahead of commencing your volunteer role, some of which will require an annual refresher e.g. safeguarding

Apply now

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Hear from our volunteers

Babs Wilding

Babs Wilding, retail volunteer

Spending time here is very rewarding. EACH provides such a brilliant and much-needed service and it’s an organisation I feel very passionately about. 

Tony and Jane Reynolds

Jayne Reynolds, events volunteer

It’s so uplifting and can be very varied, which is something I’d say to anyone interested in getting involved. [...] It’s a great charity to support and the hospice is such a happy, positive place, contrary to what people probably think and expect. It gives families relief and respite at an impossibly sad and complex time in their lives.

John Skoyles 3

John Skoyles, fundraising volunteer

I volunteer because I know the tremendous difference EACH make to families at the most challenging time of their lives. Just one child’s smile or a parent's thank you makes such a difference and is worth more than any salary I could or did earn. We can’t make the children better or even understand what families are going through. However, we can travel part of the journey alongside them and do whatever we can to help

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