Housekeeping and Kitchen Volunteer – The Treehouse

Assist the Facilities team with hospice housekeeping and light kitchen duties at our Treehouse hospice

Key Activities: Housekeeping
• Assisting the housekeeping staff with cleaning and preparing rooms for children and young
people coming to the hospice, as well as maintaining families rooms during their stay in our
family accommodation i.e. light dust and clean, straightening beds
• Carrying out daily, weekly or monthly cleaning tasks e.g. cleaning windows, dusting, hovering,
cleaning equipment
• Helping to set up rooms for meetings and training
• Helping with laundry and ironing
• Helping with ‘deep’ cleans of regularly used non clinical areas e.g. dining rooms, linen rooms,
reception areas, play rooms, ball pools

Key Activities: Kitchen
(this part of the role can be carried out after completion of the basic food hygiene certificate)
• Helping to prepare meals for children, families & staff (e.g. preparing salads, making sandwiches,
prepping for meals)
• Helping to prepare food for meetings, events and functions
• Laying tables and clearing away after meals
• Helping with washing up
• Helping with the daily and weekly cleaning regime e.g. cleaning food cupboards, fridges and
freezers

Certain tasks will suit volunteers’ likes, dislikes and strengths and this should be taken into account
when allocating tasks.

Volunteers are not expected to:
• Carry out the same role as a paid member of staff
• Undertake heavy, laborious or stressful tasks
• Be expected to undertake repetitive and prolonged tasks
• Undertake jobs that EACH staff do not want to do

Personal Qualities / Attributes/ Knowledge:
• Enjoys cleaning and domestic duties
• Ability to work well as part of a team
• Flexibility
• Commitment and reliability
• Ability to act with tact and discretion
• Non-judgemental
• Able to work confidentially and within boundaries
• The ability to work on own initiative, if necessary

Supervision/ Induction: You will be provided with an induction by your Facilities Coordinator,
who will also provide you with regular supervision sessions.

Recruitment process: Application form, Informal Interview, Enhanced DBS & 2 references. You
will also be required to undertake some mandatory training ahead of commencing your volunteer
role, some of which will require an annual refresher e.g. safeguarding

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