Help at Home – new volunteers ready to start!

Help at Home – new volunteers ready to start!

Feb 05, 2018

The aim of the Help at Home service is to put a caring individual into your home to provide practical support, such as cooking, cleaning and gardening on a regular or one-off basis. The type of help needed is completely led by you. Some might need a regular gardener, or someone to do the housework once a week. Others might need help with a one-off job that would just never get done otherwise, such as painting the bedroom or garden fence. Other jobs that the service could support you with are:

  •  Sibling support/helping with homework
  • Shopping, including collecting prescriptions
  • Cleaning, including vacuuming, dusting, washing and ironing
  • Clearing out rooms and helping move house
  • Looking after pets, including dog walking.

We held our latest two-day volunteer training course on 22nd and 23rd November last year, at Milton. 

Wellbeing 1Wellbeing 3


We covered aspects such as wellbeing at EACH (including memory making), safeguarding, infection control, relationships (inc. role-play work), bereavement and palliative care. EACH care staff were involved with delivering some of the training sessions, making sure the volunteers had a thorough understanding of the scope of our work.


The volunteers were enthusiastic and dedicated, and got fully involved in all aspects of the course. They are committed to helping EACH families and are very keen to get started!


We are now in the process of matching these new volunteers with families. They will be doing things like gardening, homework help, sibling support/play, cleaning and ironing, tidying and sorting (garages, old clothes etc) and even some crafts on occasion. Their matches will range as far as Saffron Walden to Peterborough, and Huntingdon to Haverhill.


All you need to do if you are interested in the service is contact Volunteer Co-ordinator Jess Hughes on 01223 815119, or email


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  • Renee loves going to The Treehouse, but it’s great that care staff are also able to visit us at home too. Stacy, Renee’s mum
  • I really love going to the hospice. I’ve made friends there and get to do loads of fun stuff. Renee
  • EACH helped us with coping mechanisms and special ways of remembering Stanley. Brad, Stanley's Dad
  • We arrived at the hospice feeling scared and alone. We had so many questions – they answered them all and more. Claire, Jacob’s mum
  • I didn’t realise hope was a gift until I became a mum. My little boy taught me many things and that was one of them Claire, Jacob’s mum
  • EACH has helped us keep Stanley’s memory alive. And allows us to look to the future Brad, Stanley's Dad
  • When we first heard about the hospice we were apprehensive because we didn’t know what to expect. When we got there we realised it was a lovely place where Renee would be well looked after, and we would be able to have a much-needed break. Stacy, Renee’s mum
  • EACH supports families when they’re at their absolute lowest, helping them to come to terms with their child’s illness, losing them and beyond Brad, Stanley's Dad
  • EACH helps us to create lovely memories and has played an important part in all of our lives, not just Lucy’s. Heather, Lucy’s mum
  • I can’t imagine what it would have been like. Nobody should have to, every family should be offered the support we were, and are still getting Claire, Jacob’s mum
  • Children like Lucy don’t get the opportunity to go to sleepovers or to their friends for tea, so the interaction she has at the hospice is priceless. Heather, Lucy’s mum
  • We are also supported by the 24/7 True Colours nurses and it’s so reassuring knowing we can call on them whenever we need support or advice Helen, William’s mum
  • It’s been a great opportunity to meet other parents in a similar situation, something that doesn't really happen anywhere else. Helen, William’s mum
  • The play specialists are excellent and I also get inspiration from the activities they organise. Heather, Lucy’s mum

The Treehouse

St. Augustine’s Gardens,
Ipswich, IP3 8NS


Church Lane, Milton,
Cambridge, CB24 6AB


Quidenham , Norwich,
Norfolk, NR16 2PH