A message from our Director of Care
We’re proud to share our new five-year care strategy with families ahead of its public launch this Children’s Hospice Week (on Friday 19 June) – Making more possible – reaching further, together (2026–31).
This strategy sets out how we will grow, develop and deliver our care over the coming years. It builds on the strengths we already have, while recognising that not every family who needs us can currently access the support they deserve. We are determined to change that – by making more possible and reaching further.
At its heart, this strategy has been shaped by the people who matter most. Families, employees, healthcare partners and our wider communities have helped us understand what makes the biggest difference, where the gaps are, and how we can improve. Their experiences and insights have guided our priorities and will continue to shape our work as we move forward.
A huge thank you to all those who were able to engage in our strategy development work earlier this year. Together, we have created a strategy that is both grounded in real experiences and informed by evidence, research and national guidance. It gives us direction, strengthens consistency across our service, and reinforces our commitment to equity, inclusion and strong partnerships within the wider health and care system.
Just as importantly, this strategy reflects our ongoing commitment to listening. This continued ‘co-production’ with families will remain central to everything we do, ensuring our services grow and evolve in ways that truly meet the needs of everyone who needs us.
Our document sets out seven key commitments and represents the shared hopes, ideas and priorities of everyone who helped shape the strategy. Making more possible – reaching further, together is our promise to listen, to grow, and to ensure every child, young person and family feels supported, welcomed and never alone.
Below is a link to a short introductory film and one to our new strategy document.
Watch our care strategy film
Read our full care strategy document
While this strategy sets out our direction for the future, please be assured we remain firmly focused on the families who need us today. Alongside our long-term goals, our ‘business-as-usual’ services continue, delivered with the compassion, commitment and expertise families deserve.
Yours sincerely,
