Shop Volunteer – Cambridge, Cherry Hinton Road

*A Full UK Driving License is essential for this role*Is this the right role for you? You are a thorough, practical and organised person who is able to work with minimal supervision. You have a strong understanding of construction and repair with competencies in carpentry, plumbing and electrical repairs. The Role As a caretaker at EACH, you’ll be committed to providing a high standard of interior and exterior maintenance at the hospice. Working with our Facilities Site Manager you will also be responsible for ensuring essential health and safety tasks are carried out.Want to see what it is like to be a part of our Facilities team at EACH? Please click hereTo take a tour of our Hospice, The Treehouse please click here.

Hours: 30hrs per week, worked as 4 days per week Contract: permanent Closing date: 28/10/2024

Shift Pattern:5 days over 7 working daysMandatory weekend working on a rotational basisWant to see what it is like to be a part of our Retail team at EACH? Please click here Are you: Passionate about customer service & building community support for the charity. An enthusiastic Manager with previous retail experience. Able to demonstrate strong leadership skills and commercial awareness. Able to demonstrate proven success in achieving sales targets,Do you have a hands-on approach and the ability to: Recruit and motivate a team of volunteers to maximise sales and generate income to support the work of EACH. Influence and increase sales and productivity.Experience of working with volunteers would be an advantage, however this role would also suit a candidate with high street retail experience. As this is a retail post, regular weekend work is required.

Hours: 37.5 hours per week Contract: permanent Closing date: 15/10/2024

Working Pattern: 3 days over 5 working daysFlexible - preferably Tuesday-ThursdayTEMPORARY Contract - 12 monthsDo you have: Customer service experience Excellent written and verbal communication skills Experience of working with Database's Experience of collaboratively working with colleagues across departments / organisationThe role:The Supporter Care Officer role involves providing excellent customer service as a first point of contact to our supporters. Each interaction will be a first-class experience, ensuring our supporters' enquiries are dealt with promptly, politely, efficiently and empathetically.The role includes making and receiving telephone calls, as well as monitoring and responding to enquiries in the charity’s main Fundraising Inbox. You will work with multiple teams to signpost supporters quickly and accurately to ensure their enquiry is resolved.You will work on the charity’s database to add and update accurate data to support the Individual Giving team and wider Fundraising team. You will also write supporter communications in a compassionate, thankful and considered manner and resolve complaints with the support of your team.Want to see what it is like to be a part of our Fundraising team at EACH? Please click hereTo take a tour of all three of our hospices please click here.Interviews: 24 October 2024

Hours: 22.5 hours per week Contract: fixed term Closing date: 20/10/2024