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Help at Home Volunteer – Norfolk

Offer vital practical support in the homes of families caring for children with life-threatening conditions.

Key activities

In this role, tasks could include:

  • Cleaning/hoovering/dusting
  • Laundry/ironing
  • Cooking/food preparation
  • Gardening/mowing the lawn
  • Painting/decorating/odd jobs
  • Helping with homework/playing with siblings/walking the dog etc.
  • Having a cup of tea and a chat/being a listening ear

You can let us know what household/practical tasks you would rather help with and we will match you with a family who has asked for that kind of help.

This role does not include nursing care tasks such as personal care, feeding or giving medication. These tasks must not be undertaken by a volunteer.

Personal qualities

  • You need to be over 18 for this particular role (although there are other opportunities at EACH if you are under 18)
  • This role is perfect for practical, friendly and caring people who are looking to make a real difference
  • We ask that you are non-judgmental and willing to get stuck into jobs at the family home
  • We ask that you try to commit for 6 months once you are matched with a family but we understand that circumstances change
  • Being reliable and flexible is important for families
  • We would like you to be able to have good communication with the family and with your Volunteer Coordinator

What will you get out of it? 

You will make a difference to a family who need an extra helping hand in the home. You will also meet new people, receive all the training you need, and have regular catch ups with your Volunteer Coordinator. This role is ideal for anyone with any time to give (midweek, evenings, weekends – anytime!) and for those thinking of a career in care giving.

We will reimburse any travel expenses to and from your chosen hospice base and to and from the family home.

Supervision: You will be invited to attend a number of group supervisions each year designed to support you and allow you to meet other volunteers.

Location: Training and supervision will take place at The Nook hospice. Family homes are all over Norfolk so we will try to match you with a family near to your home.  

Time commitment: We are very flexible about the times you can visit a family and just ask that you let us know your availability so that we can match that with a family.

Recruitment process: We would like to meet you for an informal chat and will ask you to complete a personal details form. We will help you to choose two referees for us to contact and will guide you through an enhanced DBS check. You will then be invited to two days of training to prepare you for the role.

Apply now

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Hear from our volunteers

Babs Wilding

Babs Wilding, retail volunteer

Spending time here is very rewarding. EACH provides such a brilliant and much-needed service and it’s an organisation I feel very passionately about. 

Tony and Jane Reynolds

Jayne Reynolds, events volunteer

It’s so uplifting and can be very varied, which is something I’d say to anyone interested in getting involved. [...] It’s a great charity to support and the hospice is such a happy, positive place, contrary to what people probably think and expect. It gives families relief and respite at an impossibly sad and complex time in their lives.

John Skoyles 3

John Skoyles, fundraising volunteer

I volunteer because I know the tremendous difference EACH make to families at the most challenging time of their lives. Just one child’s smile or a parent's thank you makes such a difference and is worth more than any salary I could or did earn. We can’t make the children better or even understand what families are going through. However, we can travel part of the journey alongside them and do whatever we can to help

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