Your gift is an example of the care and support we provide children, young people and their families and represents how your money could be used.

Money raised from Virtual Gifts will help fund our full offering of vital services supporting children and young people with life-threatening conditions and their families across East Anglia.

Unfortunately we’re unable to keep you updated on your specific gift, however, if you sign up to our e-newsletter here, or receive our supporter magazine twice a year here, we’ll be able to regularly share the great work you are helping make possible.

You can buy your Virtual Gift here on our online shop or by calling our friendly Supporter Care team on 01223 800807.

Yes, you can personalise your gift by either buying online or ordering over the phone. Once you’ve chosen your gift you will be able to add your own message in the ‘Order Notes’ section for your greetings card or e-Card.

Gift cards are processed within three working days and should arrive with the recipient within five working days. e-Cards are sent within 72 hours of purchase but please make sure you check your junk mail.

N.B. We cannot send your gift on a specific day at the moment. As soon as your purchase has been made they will be processed and delivered via your preferred method.

Yes, you can choose a different delivery address so your gift can be sent directly to your recipient’s postal/email address.

Make sure to press ‘Ship to a different address?’ and fill out the details if it is a physical card or include the recipients email address in the ‘Order notes’ section if you are purchasing an e-Card.

Yes. The Gift Aid scheme is a government initiative that enables charities to reclaim the tax that has already been paid on donations received – increasing the value of your donations by 25%. To sign up to Gift Aid, you must pay income tax, or capital gains tax, and you must have paid enough tax in the relevant tax year to cover the amount EACH will reclaim.

As these gifts are considered to be donations, you can choose to add Gift Aid to the donation if you wish. To apply Gift Aid please complete our declaration form here.

If you need any further support, please contact us and we will be happy to help you.