“They couldn’t have been more sensitive to the environment and wanted to have minimal impact on the children and families receiving our care and support” – Munro Building Services donates its time free of charge to complete an essential plumbing project at Milton

Hard-working contractors were surprised to receive a special thank you collage after donating their time to complete a major plumbing project at Milton.

Site manager Joe Goody and apprentice Charlotte Porter, who work for Cambridge-based Munro Building Services, recently spent seven weeks at the East Anglia’s Children’s Hospices (EACH) base.

They carried out the essential pipework free of charge and kept costs to a minimum after calling on suppliers Pipe Centre Cambridge, Gill Insulation and SJ Marsh.

“We’re immensely grateful and Joe and Charlotte’s expertise, under the guidance of Munro associate director Andrew Cocksedge, was invaluable in addressing our longstanding water distribution issues,” said EACH Head of Facilities Lyle Musson.

“As well as being an incredibly generous and much appreciated offer, we can’t fault their professionalism and flexibility.

“It was invasive work and some was very noisy, involving lots of drilling.

“However, they couldn’t have been more sensitive to the environment and wanted to have minimal impact on the children and families receiving our care and support.

“It meant we could continue providing our usual services with very little disruption.

“On behalf of EACH, I’d like to extend a heartfelt thank you to Munro and its suppliers for their help and support, which demonstrates commendable community spirit. We look forward to future collaborations.”

Munro Building Services has been a huge EACH supporter over the last few years and staged a golf day in October that raised £11,264.

It was an incredible event, attended by some of the EACH team, and the business has already confirmed plans to organise another in 2024.

Mr Cocksedge said: “After several discussions, it was apparent the hospice needed some updating in its pipework infrastructure – works we were pleased to accommodate without charge.

“In view of our continued social and corporate responsibility, and with the help of our supply chain, Justin Whelan, of Pipe Centre Cambridge, Craig Sands, of Gill Insulation, and Shane Marsh, from SJ Marsh, all remedial works were completed as necessary and to our expected high standard.

“Our install team, Joe and Charlotte, are also to be commended. They both understood the different approach this project needed and remained incredibly sensitive to the children and families, while being professional in their work.”

Joe and Charlotte were visiting for a cheque presentation and had no idea about the welcome party, which included members of the care team.

“A massive thank you to Munro for the time and resources they’ve put into this project,” said EACH Senior Corporate Fundraiser Hannah Forbester.

“They said they wanted to do the work free of charge because of their previous visits to the hospice. They’ve seen the incredible work we do and want all our funds to go towards the families who need us.

“Special thanks go to Joe and Charlotte. Their conduct while on site, and empathy towards adapting their work to fit around service needs, was exemplary.”

Notes to Editors

“EACH has made us all feel part of an extended family and, thanks to staff and fellow families, we’re not alone with problems. We always leave The Treehouse feeling positive, stronger and thankful.”

  • We care for children and young people with life-threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk, and support their families.
  • We offer families flexibility and control over where they receive their care and support, including where their child dies – at home, in hospital or at one of three hospices at Milton (Cambridge), The Nook (Norfolk) and The Treehouse (Ipswich).
  • Our family-centred approach includes specialist nursing care, symptom management support, short breaks, wellbeing activities, therapies and counselling, all meeting the individual needs of the child, young person and whole family.
  • We are recognised as leaders in our field, with a reputation for excellence and commitment to pioneering development and innovation.
  • We rely on voluntary donations for the majority of our income and this year need to raise £5.8 million from fundraising and £6.5 million in income from our shops. The year before the pandemic we received just 16% of our total income from statutory sources.
  • EACH Royal Patron –Her Royal Highness The Princess of Wales.
  • For more information about EACH, including forthcoming events and how you can help raise funds,visit each.org.uk or call our Suffolk fundraisers on 01473 917965.

Keep in touch:


For further information about this release please contact:

Matt Plummer | Media and PR Manager | 07738 328058 | Matt.Plummer@each.org.uk


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