We Need You!

We urgently need volunteers to help keep our shops open. A range of roles are available including sorting donations, serving customers, listing eBay items and more.

Friendly welcome guaranteed!

We Need You

Can you spare a few hours to volunteer in our shops?

Down 21%

Retail volunteers are down 21% compared to our pre-COVID levels, this equates to just short of 200 volunteers.

Up 30%

Donations are up 30%, but without volunteers we don’t have the resources to process everything.

Hear from our retail volunteers

Barry And Chris Holden

It’s something I thoroughly enjoy, I worked in the retail industry for years and it’s nice still having some involvement, despite being retired. EACH is a charity that allows you to share ideas and use your own initiative and it’s lovely working alongside a fantastic bunch of people. I find it very rewarding.

Barry Holden, retail volunteer

Jacquie Aldous

I’m not the sort of person who likes sitting around doing nothing and I’m always willing to do extra hours, if I find myself at a loose end. I really enjoy it and feel I need that contact with people. That’s why I love working on the till, because it gives me a chance to see and chat with customers. I can safely say this makes me very happy. It’s nice doing something different to support EACH.

Jacquie Aldous, retail volunteer

Joyce Hammond 1

I enjoy it very much – if I didn’t I wouldn’t do it. I love the companionship, meeting new people and making a connection with them. For example, I once got talking to a lady whose grandson was terminally ill. After he sadly passed away, she came into the shop to tell me and she still comes in now. It’s nice to think you’re helping in some way, just by being friendly and talking. I find that very satisfying and rewarding.

Joyce Hammond, retail volunteer

Kath Emmett Pic

I started volunteering for EACH after losing my husband. It’s something I wanted to do because I’ve never been one to sit around. I was ready to get back in the swing of things. Having been shielding with my husband for so long, I was a bit nervous to start with but being in the shop undoubtedly helped. It gave me a bit of confidence back. Since volunteering Kath has now secured a role with EACH as a relief retail manager.

Kath Emmett, retail volunteer

Vanessa Moore

Vanessa has a special bond with EACH as her grandson Joseph, who turns 14 next month, continues to receive care at our Milton hospice. When it comes to volunteering she says, I get so much from it and would recommend it to anyone. I can understand people might be nervous to start with but there are so many different roles and jobs. I’ll do anything that helps and it’s always a fun, busy environment. It’s very much a case of the more the merrier and we always need more volunteers!

Vanessa Moore, retail volunteer

Read more about our volunteers

“It’s never a chore and always great company” – Karen loves her time spent working for EACH

A smile goes a long way when you work in a charity shop. That’s the view of sales assistant Karen Moss, who ...

“I can safely say this makes me very happy” – Jacquie is proud to support our We Need You campaign

Shop volunteer Jacquie Aldous loves being around people and says she is relishing her work with East Anglia’s Children’s Hospices (EACH). The ...

Kath would recommend volunteering to anyone with ambitions of working in the retail industry

Kath Emmett is living proof that shop volunteering can provide a stepping stone into paid employment. The 61-year-old gave up her time ...

Sarah hopes our campaign to recruit more volunteers proves a record-breaking success

A leading children’s charity hopes its drive to recruit more shop volunteers proves a record-breaking success. East Anglia’s Children’s Hospices (EACH) launched ...

“It’s been a really positive experience for me” – Mary says there are plenty of benefits to volunteering for EACH

Creative shop worker Mary Hyder has spoken of the “mental and emotional” benefits of volunteering for East Anglia’s Children’s Hospices (EACH). The ...

“It gives you a chance to learn new skills” – Rob would recommend volunteering for EACH

Go for it – you won’t regret it! That’s the advice of charity shop worker Rob Brown, who says he would recommend ...

Volunteer Vanessa is pleased to play her part because of an ‘extra special bond’ with EACH

Shop volunteer Vanessa Moore feels it was written in the stars that she would one day support East Anglia’s Children’s Hospices (EACH). ...

Musician Barry is hitting the right notes in his ‘thoroughly enjoyable and rewarding’ volunteering role

Music maestro Barry Holden has taken to shop volunteering to ‘strum’ up more funds for East Anglia’s Children’s Hospices (EACH). The 76-year-old ...

‘Livewire’ Joyce is a role model and proves you’re never too old to volunteer

Age is no barrier when it comes to carrying out voluntary work. Just ask Joyce Hammond. The grandmother refuses to slow down ...

Volunteers are worth their weight in gold but more are needed to ensure charity’s long-term sustainability

The head of a charity retail operation says volunteer support is pivotal to the organisation’s long-term sustainability. Ian Nicolson is Director of ...
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