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Information for bereaved families

Child Bereavement UK - supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. Their helpline is 0800 02 888 40

Child Death Helpline - a free phone service for all those affected by a child's death (from pre-birth to adult).  Interpreting service available.

The Compassionate Friends offers many different kinds of support to bereaved families.  Their UK national helpline is open every day of the year. ​

Cruse Bereavement Care - A national charity for bereaved people, offering support advice and information to children, young people and adults when someone dies. It offers face-to-face, telephone, email and website support.  

Talk to Stars is a Cambridgeshire based charity offering support to children and young people who have experienced the death of an important person in their lives and those who know that someone important to them is going to die.  

Time Norfolk – is a pregnancy loss charity providing a confidential help and support to anyone who has experienced pregnancy loss through miscarriage, termination or stillbirth. 

Winston’s Wish provides a free national helpline offering support, information and guidance to all those caring for a child or young person who has been bereaved.


Remembering someone

Memory Keepsake Bears are handmade bears made from a loved ones clothing, usually a shirt.  A range of photos and examples are available - please contact Elaine for more information.   £5 from every bear sold is donated to EACH.

Bespoke Butterflies create bespoke memorabilia from a loved ones clothing.  They can range from soft toys - such as bears and rabbits, to hanging hearts and cushions.  Based in Ipswich, they travel within a 20 mile radius.  More information can be found on their Facebook pages - @ButterfliesBespokeMemorabiliaKeepsake


  • EACH supports families when they’re at their absolute lowest, helping them to come to terms with their child’s illness, losing them and beyond Brad, Stanley's Dad
  • EACH has helped us keep Stanley’s memory alive. And allows us to look to the future Brad, Stanley's Dad
  • Children like Lucy don’t get the opportunity to go to sleepovers or to their friends for tea, so the interaction she has at the hospice is priceless. Heather, Lucy’s mum
  • Renee loves going to The Treehouse, but it’s great that care staff are also able to visit us at home too. Stacy, Renee’s mum
  • It’s been a great opportunity to meet other parents in a similar situation, something that doesn't really happen anywhere else. Helen, William’s mum
  • EACH helps us to create lovely memories and has played an important part in all of our lives, not just Lucy’s. Heather, Lucy’s mum
  • The play specialists are excellent and I also get inspiration from the activities they organise. Heather, Lucy’s mum
  • We arrived at the hospice feeling scared and alone. We had so many questions – they answered them all and more. Claire, Jacob’s mum
  • When we first heard about the hospice we were apprehensive because we didn’t know what to expect. When we got there we realised it was a lovely place where Renee would be well looked after, and we would be able to have a much-needed break. Stacy, Renee’s mum
  • I didn’t realise hope was a gift until I became a mum. My little boy taught me many things and that was one of them Claire, Jacob’s mum
  • I can’t imagine what it would have been like. Nobody should have to, every family should be offered the support we were, and are still getting Claire, Jacob’s mum
  • We are also supported by the 24/7 True Colours nurses and it’s so reassuring knowing we can call on them whenever we need support or advice Helen, William’s mum
  • I really love going to the hospice. I’ve made friends there and get to do loads of fun stuff. Renee
  • EACH helped us with coping mechanisms and special ways of remembering Stanley. Brad, Stanley's Dad

The Treehouse

St. Augustine’s Gardens,
Ipswich, IP3 8NS


Church Lane, Milton,
Cambridge, CB24 6AB

The Nook

Pigot Lane, Framingham Earl
Norfolk, NR14 7PX