“Families using our services are often going through the most difficult, challenging time of their lives so it’s vital they have key information, in their chosen language, at close hand” – EACH information leaflets are translated into Polish, Lithuanian, Portuguese, Urdu and Arabic

A leading children’s hospice has gone global by translating ten of its information leaflets into different languages.

East Anglia’s Children’s Hospices (EACH) embarked on the project following requests and thanks to funding from The Mercer’s Company.

Ten of its leaflets – all jam-packed with vital information – are now available in Polish, Lithuanian, Portuguese, Urdu and Arabic.

They can be downloaded and provide details on topics including short-break care, end-of-life care and support, physio tips and how to make referrals.

Simon Hempsall, EACH’s Head of Marketing and Communications, said: “This is a very positive and exciting development.

“We are aware of our multi-cultural and diverse community and recognise the need to cater for families whose first language may not be English.

“A lot of time and effort has therefore gone into this very special and important project and it’s something we’re incredibly proud of.

“Families using our services are often going through the most difficult, challenging time of their lives so it’s vital they have key information, in their chosen language, at close hand.

“While we’ve always translated information on request, it’s important for families to have information as soon as possible. For five of the most common languages in our region, it means we can provide this straight off the shelf.

“Following feedback, we’ve also improved site navigation for our leaflets, with a new sub-menu on our website.

Families and the public can find the translated leaflets here, with EACH’s full range of leaflets in English here.

Emily Rose, EACH Trusts and Foundations Fundraiser, said: “We’re so grateful to The Mercer’s Company for their donation, which made this project possible. Their generous support means information about our services is more accessible and we can better help more families whose first language isn’t English.”

EACH supports families and cares for children and young people with life-threatening conditions across East Anglia.

It has hospices in Cambridge, Norfolk and Suffolk.

Notes to Editors

“EACH has made us all feel part of an extended family and, thanks to staff and fellow families, we’re not alone with problems. We always leave The Treehouse feeling positive, stronger and thankful.”

  • We care for children and young people with life-threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk, and support their families.
  • We offer families flexibility and control over where they receive their care and support, including where their child dies – at home, in hospital or at one of three hospices at Milton (Cambridge), The Nook (Norfolk) and The Treehouse (Ipswich).
  • Our family-centred approach includes specialist nursing care, symptom management support, short breaks, wellbeing activities, therapies and counselling, all meeting the individual needs of the child, young person and whole family.
  • We are recognised as leaders in our field, with a reputation for excellence and commitment to pioneering development and innovation.
  • We rely on voluntary donations for the majority of our income and this year need to raise £5.8 million from fundraising and £6.5 million in income from our shops. The year before the pandemic we received just 16% of our total income from statutory sources.
  • EACH Royal Patron –Her Royal Highness The Princess of Wales.
  • For more information about EACH, including forthcoming events and how you can help raise funds,visit each.org.uk or call our Suffolk fundraisers on 01473 917965.

Keep in touch:

www.each.org.uk
www.twitter.com/EACH_hospice
www.facebook.com/EACHhospices
www.instagram.com/eachhospices
www.linkedin.com/company/eachhospices


For further information about this release please contact:

Matt Plummer | Media and PR Manager | 07738 328058 | Matt.Plummer@each.org.uk

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